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I have a router connected to a PC & laptop but keep having to click repair on both systems?

13 July 2009

PC repair
Helen B asked:


Laptop is on XP and PC is vista. Router is connected but often looses connection and I have to repair both systems. Any ideas to stop this happening.

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    6 Responses to “I have a router connected to a PC & laptop but keep having to click repair on both systems?”
  1. xtrememoocow Says:

    I found that uninstalling the network adapter and reinstalling it helped, but you may want to move closer to the router to get a better signal.

  2. Linux OS Says:

    Sure it is the router losing the connection? Sounds like the Microsoft operating systems.

  3. Heinz M Says:

    Clean the computers: ~

    Go through a couple of safe mode starts (F8 on bootup). ~
    Delete all the deletable temp folders and files C:\Documents and Settings\yourname.folder\Local Settings\temp
    Then defrag your disc(s). Finally (or first) scan all with anti virus (recommended 30 trial of Pandasoftware.com).

  4. Jun T Says:

    Upgrade your router software by going into manufacturer’s website.

  5. snvffy Says:

    Helen I assume you are on wireless. Make sure you have as little obstruction & distance as possible between your router and your pc & laptop. Then turn off your pcs and unplug the power from your router and modem. Check your modem/router area for things like electric fans or halogen lights.

    Wait 2 minutes and plug in your modem. Wait until the lights stabilize (about 1 minute).

    Then plug in your router and wait until all lights stabilize.

    Power up one pc at a time. Make sure there are no electronic devices in and around the pcs.

    Obstructions, distance, and interference devices all can mess up wireless connections.

    Good Luck

  6. Harry Says:

    Could you give the deails of the router, internet connections you have , basically the network setup.

    The Resons:
    1. Not getting internet on the modem.
    2. Router not comunicating,firmupgrade etc.
    etc.

    Give a brief description of what repair you did on both systems.